What is your ticket about?
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A technical problem
Something does not work as it should. We will ask about the node, the streams and what is happening.
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Buying: prices, payment, a quote, the trial
You are considering Perfect Streamer. We will ask who you are and what you need.
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I already have a license: payment, renewal, changes, other
A short form: the topic and your question.
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About an existing ticket
You already have a ticket and want to add to it. We ask for your address and the number of the ticket, and nothing else.